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What is Alexa+? Price, compatible devices, features and how to get it

Alexa+ is Amazon's generative AI assistant, free with Prime or $19.99 a month without it. See what it does, which Echo devices work, and how to turn it on or cancel.

Published Updated 4 min read
The top of a black Amazon Echo Dot smart speaker with volume, mute and action buttons, seen from above on a dark wooden table
Photo: Mark Farías / Unsplash

The short answer

Alexa+ is Amazon's next-generation Alexa, powered by generative AI. It is free with Amazon Prime and $19.99 a month without it, and it is available to all customers in the US and Canada on compatible Echo devices, in the Alexa app and on Alexa.com. To turn it on, sign up at amazon.com/alexaplus or say Alexa, upgrade on an Echo.

Alexa+ is Amazon’s rebuilt Alexa, powered by generative AI. It holds a natural conversation, remembers your household, and can take actions such as booking a table, building a smart-home routine or ordering food. This guide covers what it costs, what it can do, which devices work, how to turn it on and how to cancel, using Amazon’s announcements and help pages. For Apple’s rival, see our guide to how to use Siri AI.

Alexa+ at a glance

DetailAlexa+
What it isAmazon’s next-generation Alexa, powered by generative AI
Price (US)Free with Prime, $19.99 a month without it
Where you use itCompatible Echo devices, the Alexa app and Alexa.com
AvailabilityAll customers in the US and Canada; early access in several other countries
PersonalitiesBrief, Chill, Sweet and Sassy
Not compatibleEarly Echo, Echo Show, Fire TV and Fire Tablet models, listed below
Account typePersonal Amazon accounts only

What Alexa+ can do

According to Amazon, Alexa+ can:

  • Run your smart home: create routines by describing them, and work with devices from brands such as Philips Hue and Roborock.
  • Make reservations: book tables with OpenTable and appointments through Vagaro.
  • Play music: discover artists and play music from Amazon Music, Spotify, Apple Music and iHeartRadio.
  • Order food: work with Grubhub and Uber Eats.
  • Handle agentic tasks: complete tasks on your behalf through partners such as Thumbtack.
  • Shop: search for and buy items on Echo devices and on the Amazon site and app.
  • Make suggestions: Amazon’s help page lists suggestions among its core abilities.

Amazon says Alexa+ works with the more than 600 million Alexa devices already in use, and points to the Alexa Privacy dashboard for privacy controls.

Personality and voice

Alexa+ has an upbeat and curious personality with new voices, and you can ask it in a specific style, for example “Give me the weather like a pirate”. Amazon describes four personality styles, Brief, Chill, Sweet and Sassy. The visual animations that appear with Alexa+ voice responses can’t be turned off.

What it costs

Amazon’s announcement gives the US price as free with Prime and $19.99 a month without it. Amazon’s help pages add some detail:

  • Prime members get Alexa+ at no extra cost.
  • Non-Prime customers can join Prime or take the Alexa+ Standard plan, both through amazon.com/alexaplus.
  • All customers get a free, limited Alexa+ experience through Alexa.com, the Alexa app and app-supported devices, but no free Alexa+ on devices such as Echo and Fire TV.
  • Amazon said when it announced its newest Echo devices that anyone who orders a new Echo device gets access to Alexa+ out of the box. An Alexa+ bundled with a device belongs to the account that registered it.
  • Outside the US: Amazon’s international announcement says Alexa+ costs $27.99 CAD a month plus tax in Canada unless you are a Prime member. In Australia, where early access began on August 6, it is free during early access and then included with Prime, or AU$29.99 a month for non-Prime members. In India, early access began on September 16 and is free, after which it is free for Prime members and INR 2,000 a month for Prime Lite, Prime Shopping Edition and non-Prime customers.

Prices and offers change, so check amazon.com/alexaplus before you subscribe.

Where Alexa+ is available

Alexa+ is available to all customers in the US and Canada, where it works in both English and French. Amazon’s international announcement lists free Early Access programs in the UK, Germany, Austria, France, Italy, Spain, Brazil, Mexico, Australia and India, says more countries are coming, and says it will expand to more than 10 additional countries in 2027. Amazon also says to check amazon.com/alexaplus for compatibility in your country. Alexa+ also needs a supported language and location, and works with personal Amazon accounts only, not Amazon Business or Enterprise accounts. It is compatible with Amazon Family.

Which devices work with Alexa+

Most current Echo devices do. Amazon lists these as never compatible:

  • Echo (1st and 2nd generation)
  • Echo Dot (1st generation)
  • Echo Plus (1st generation)
  • Echo Buds (1st generation)
  • Echo Show (1st and 2nd generation)
  • Echo Spot (1st generation)
  • Amazon Tap
  • Fire TV devices on FireOS 5
  • Fire Tablets running FireOS 7 or earlier

Any of these on an account with Alexa+ continue with the original Alexa. If your device isn’t listed, Amazon says to check amazon.com/alexaplus for compatibility in your country. Our Echo profile covers the range.

How to turn on Alexa+

  1. Go to amazon.com/alexaplus and sign up, or say “Alexa, upgrade!” to an Echo device.
  2. If you joined Prime through Alexa channels, or chose the Standard plan, Alexa+ activates automatically. If you joined Prime somewhere else, activate Alexa+ separately.
  3. Alexa+ then introduces itself, learns your name and interests, creates a profile, helps you invite household members and offers voice recognition.

Amazon’s requirements page suggests saying “Check for software updates” to make sure your Echo has the latest software.

How to cancel Alexa+

  • Prime members: deactivate Alexa+ at alexaplus.com. You lose access immediately, or at the end of your Prime period if you cancel Prime instead.
  • Standard plan subscribers: go to Your Memberships and Subscriptions and choose Cancel My Subscription. You keep the benefits until the end of your billing cycle.
  • By voice: say “End Alexa+”. Your device reverts to the original Alexa with Follow Up Mode on.
  • The free, limited Alexa+ experience on Alexa.com and in the app can’t be deactivated.

Alexa+ or Siri AI?

Both are conversational assistants, but they live on different devices. Alexa+ leans on Amazon’s shopping, music and home services and works on Echo speakers. Siri AI is built into iPhone and works on your screen, photos, mail and messages. Our Siri AI vs Alexa+ comparison sets them side by side. For Alexa+ specifically, see the Alexa+ profile, and to set up a speaker, follow our guide to setting up a voice assistant at home or compare hardware first in our roundup of the best smart speakers. For more on the agentic features mentioned above, read AI agents explained.

Frequently asked questions

What is Alexa+?

Alexa+ is the next-generation version of Amazon's Alexa, powered by generative AI. Amazon says it can create smart-home routines by voice, make reservations, help you discover artists, search and buy, and make suggestions, and it has an upbeat, curious personality with new voices.

How much does Alexa+ cost?

Amazon's announcement says Alexa+ is free with Prime and $19.99 a month without it. Amazon's help pages call the non-Prime option the Alexa+ Standard plan and send customers to amazon.com/alexaplus, so check that page for current pricing where you live. In Canada, Amazon says it costs $27.99 CAD a month plus tax unless you are a Prime member.

Which Echo devices work with Alexa+?

Most current Echo devices do. Amazon lists the devices that never will, including the Echo (1st and 2nd generation), Echo Dot (1st generation), Echo Plus (1st generation), Echo Buds (1st generation), Echo Show (1st and 2nd generation), Echo Spot (1st generation), Amazon Tap, Fire TV devices on FireOS 5 and Fire Tablets running FireOS 7 or earlier. They keep the original Alexa.

How do I get Alexa+?

Go to amazon.com/alexaplus to sign up, or say Alexa, upgrade to an Echo device. If you join Prime through Alexa, or take the Standard plan, Alexa+ activates automatically. If you joined Prime elsewhere you need to activate Alexa+ separately.

Is there a free version of Alexa+?

Amazon says all customers get a free, limited Alexa+ experience through Alexa.com, the Alexa app and app-supported devices. There is no free Alexa+ on devices such as Echo and Fire TV, which need Prime or the Standard plan.

How do I cancel Alexa+?

Prime members turn Alexa+ off at alexaplus.com and lose access immediately, or at the end of the Prime period if they cancel Prime. Standard plan subscribers go to Your Memberships and Subscriptions and choose Cancel My Subscription, and keep their benefits until the end of the billing cycle. You can also say End Alexa+, and the device reverts to the original Alexa.

Sources

Product facts are checked against the vendor's own announcements and documentation.

  1. Introducing Alexa+, the next generation of Alexa — Amazonhttps://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence
  2. Alexa+ is rolling out internationally — Amazonhttps://www.aboutamazon.com/news/devices/alexa-plus-international-launch
  3. About Alexa+ — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=T1UrsVvRAUeAWWiHAc
  4. Activate and Set Up Alexa+ — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=TQyKHieCzxubpsCgLe
  5. Alexa+ Requirements — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=TmfOsDBrHxFOGDyDao
  6. Compatibility of Alexa+ with Alexa Built-in Devices — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=TNchvgYCsQJ0gCzV4M
  7. About Alexa's Personality with Alexa+ — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=TS9LKPjBJ9EkLrVQLn
  8. Cancel Your Alexa+ Subscription — Amazon Customer Servicehttps://www.amazon.com/gp/help/customer/display.html?nodeId=ThMoqlWUxfrKndkiRr

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